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How do I apply promo/discount codes?

To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble enteri

What should I do if my package is being returned due to an incorrect address?

If your package is being returned due to an incorrect address, our customer support team will be more than happy to dispatch a new package to you at no additional cost. Before sending a new package, we will confirm the correct address with you to avo

How can I track my order?

After your order is shipped, you can track its progress using the provided tracking link. You'll receive this tracking information via email, which will include the estimated delivery time and the delivery address. Keep an eye on the tracking updates

How do I handle a situation where my package was marked as delivered, but I have not received it?

If your tracking information indicates that the package was delivered but you did not receive it, please check around your house, in your mailbox, or with your neighbors to see if the package was received unintentionally by someone else. If you still

What should I do if my package is delayed or stuck in transit?

If your package appears to be delayed or stuck in transit longer than expected, it may be moving slowly through the shipping network. Please allow a few additional working days for the package to reach its destination. If the delay persists beyond th

What is the returns policy for your products?

Your satisfaction is our priority, and we offer a money-back guarantee on our products if you are not happy with the results. If a refund is necessary, we may require additional information about your application method and product usage to address y

What can I do if my package was attempted for delivery but I was not present?

In cases where there have been failed delivery attempts because the addressee was absent, please check your mailbox or with your local post office to coordinate a new delivery attempt. You can also reach out to the courier handling your package for f

What happens if the order confirmation email was not received?

If you did not receive an order confirmation email, please check that the correct email address is associated with your order. If necessary, our support team can update the email address in your order details and resend the order confirmation to you.

How should I use the nose patches for best results?

To achieve the best results with our nose patches, we recommend integrating them into your regular skincare routine. Here are some tips:. By adhering to these steps, you should notice smoother, clearer skin and reduced appearance of pores over time.

What should I do if I am not seeing results from the nose patches?

We are sorry to hear that you have not achieved the desired results with our nose patches. Here are some recommendations to enhance effectiveness:. Remember, results can vary based on the individual's skin type. We suggest giving them a little more t